Beauty Lab Policies
A non-refundable deposit is required in order to book microblading appointments. This deposit is to ensure that the appointment time is secured. We require 72 hours notice for rescheduling or cancelling your Microblading appointment.
24 hours notice must be given to reschedule or cancel eyelash, eyebrow (excluding microblading), and waxing appointments to avoid a charge of 50% of the listed service price to the card on file.
You must arrive on time to your appointment. Tardiness exceeding 10 minutes may result in the forfeiture of your deposit, or application of 50% cancellation fee, respectively. A new deposit will be required to re-book any appointments cancelled for lateness.
Upon entering the building, please turn your phone to silent to avoid disturbing your artist and other guests.
Pictures and videos may be taken during your procedure for reference that shall be used by Beauty Lab for marketing on social media sites and their webpage. We do not allow client filming at any one point during the appointment without prior negotiation.
No refunds are given for services rendered. No exceptions.
If you have any concerns about possible allergic reactions, please book a patch test appointment before scheduling your service.
Microblading Policies
Microblading is a 2-step process and for best results, clients will be required to return for at least one touch-up appointment which must be performed within 6-8 weeks after the initial procedure.
Although numbing products are used during the procedure to keep you comfortable, slight sensitivity or discomfort may still be felt by some clients. If you have an allergy to topical numbing products, the service can be provided without them.
Delicate or sensitive skin may be red and/or swollen after the procedure. Please plan social events around your procedure accordingly.
Microblading can be done over an existing brow tattoo, however the old tattoo must be significantly faded for the hair strokes to show through and look natural. If you currently have microblading or permanent makeup from another artist, we cannot guarantee a successful procedure and ask you to please *email* a clear, well-lit, recent photograph of your eyebrows and wait for our ‘okay’ before scheduling an appointment. In some cases where the previous work is too dark, dense, discolored, or large, tattoo removal will be recommended before your appointment with us. Previously tattooed areas and cover-ups will almost always require additional appointments for best results and will be charged accordingly.
You may wear your normal brow make-up to Beauty Lab on the day of your procedure so that we might better understand your preferred outcome.
Individual results may vary due to skin type, general health, and proper adherence to the aftercare protocol. No guarantees can be made, and additional sessions may be required to obtain optimal results. Additional charges will apply.
Microblading Contraindications
Individuals with any of the following conditions are unsuitable candidates for Microblading:
Pregnant or breastfeeding
History of keloids or hypertrophic scarring
Diabetic (requires doctor’s clearance)
Undergoing chemotherapy
Have a pacemaker or major heart problems
Organ transplant
Allergies to makeup, dyes, or pigments
Skin irritations on or near the treated area (psoriasis, rashes, sunburn, acne, eczema, rosacea, etc.)
Sick (cold, flu, etc.)
Have used accutane within the past year, steroids within the past 6 months, or Retin-A within the past month
Heart conditions, uncontrolled high blood pressure, poor general health
Undergoing any treatment, using medication, or have an illness that compromises the immune system/healing
Have a history of trichotillomania
Transmittable blood conditions like HIV or Hepatitis
Henna Brow, Lamination, and Waxing Contraindications
Individuals with the following are unsuitable candidates:
Wheat or essential oil allergy or sensitivities (*Henna Brows only)
Have used Accutane within the last year, or are currently on any acne medications or retinoids
Sunburnt or irritated skin
Skin condition on the area to be treated
Steroid use
Guests who are using steroids, taking antibiotics, use glycolic, lactic, salicylic acids, or have had deep laser or chemical peels within the last year are susceptible to skin lifting and sensitivities. Please be sure to discuss this with your service-provider.
Eyelash Service Policies
Clients must arrive with clean, makeup free lashes. Any eye makeup, or remnants thereof will prevent a secure bond for Extensions, and an inability to properly penetrate the lashes for a Lift. If you come to your appointment with debris on your eyelashes, a portion of your total appointment time will be deducted for pre-treatment-cleansing and may result in sub-par results.
Do not curl your eyelashes or wear waterproof cosmetics for a minimum of 3 days prior to your service. Waterproof products are drying and leave a waxy barrier on the lashes regardless of how well they are washed.
Avoid caffeinated beverages (coffee, tea, soda, energy drinks) before your appointment, as this makes it quite difficult for the artist to do their job. Enjoy the opportunity to take a few moments of your day to comfortably relax and be pampered.
Eyelash Service Contraindications
Individuals with any of the following conditions are unsuitable candidates for Lash services:
Blepharitis
Eye Infections (Conjunctivitis or Ulcers)
Sensitive, dry eyes or Severe seasonal allergies
Recent diagnosis of Lyme Disease
Pregnant (unless you are given permission and can supply a doctor’s note)
Recent eye surgery
Diabetic retinopathy
A history of trichotillomania
Corneal disease
Chemotherapy within the last 6 months
Clients on prescription Steroids or Antibiotics may have sensitivity to adhesive
Allergies to adhesives, acrylic nails, acrylic polymers, cyanoacrylate, carbon, or hydroquinone